Terms and Conditions

These Terms and Conditions regulate the relationship between the betting operator and each client who accesses the website or the mobile application. The text acts as a public adhesion agreement. Registration on the platform counts as agreement acceptance and forms the moment of contract conclusion.

Use of the platform after registration confirms that the client read and understood these rules, accepted applicable fees charged by payment systems, and agreed to service messages sent by email or SMS where account security or service functionality requires contact. If any part of these Terms does not match the client’s expectations or legal situation, access must stop, and no further service use should take place.

The platform supports sports betting and other game products available on the website and in the app. A single gaming account applies across all product sections. Account tools allow clients to place bets, view bet history, review transaction history, request deposits, request withdrawals, and control security settings.

Sport specific rules apply to different markets and competitions. Where a sport specific rule conflicts with a general rule, the sport specific rule takes priority for that sport or market.

Rules may change at any time through updates published on the platform. Personal notice does not apply as a mandatory step. Bets placed before the effective time of an update remain settled under the rules that applied at bet placement time. Bets placed after an update follow the updated rules.

Clients are responsible for checking the current version of the Terms before placing new bets.

Registration, deposits, and wagering are permitted only for adults aged 18 or above. Account holders must confirm legal eligibility under the laws of the country of residence and the laws of the location where access takes place.

Registration represents confirmation of all points listed below:

• Age is 18 or above;
• Local laws allow access to online betting services;
• Funds used for deposits belong to the account holder and have legal origin;
• Personal details entered during registration are accurate.

Tax duties linked to winnings or losses fall on the account holder. Local reporting duties may apply, and the operator does not provide tax advice.

Registration requires truthful and accurate information. The operator treats registration details as correct unless verification shows a mismatch. Incorrect information may lead to account suspension, closure, or payout delay.

Identity verification may be requested at any time. Verification aims to confirm that the account holder used real data and meets the age requirement. Verification may take place before withdrawal approval, during compliance checks, or during fraud reviews.

Primary verification may require a colour photo of a national ID card or passport uploaded in account settings. The document must show clearly:

• First name and last name;
• Photo;
• Date of birth;
• Document number.

Black and white scans do not qualify. Full document edges must remain visible. Accepted document languages include English and Hindi. Accepted file formats include JPG, jpeg, pdf, GIF, with a maximum file size of 10 MB.

Additional verification may be requested at any time, even after primary approval. Extra documents may include a selfie with an identity document, address proof, a bank statement, or payment confirmation records.

A failure to submit required verification documents within 30 days may lead to actions tied to compliance and account status, which may include balance adjustments or account restrictions, based on the specific case and applicable law.

Account holders are responsible for keeping login details confidential. The operator treats actions performed with the correct username and password as valid. A third party who gains access due to shared credentials may place bets, request withdrawals, or change settings, and those actions may remain valid under these Terms.

If account takeover suspicion exists, contact support as soon as possible and request a password reset. Strong passwords and private devices reduce risk.

Account sharing is prohibited. Permission for another person to use the account is not allowed.

Deposits and withdrawals follow platform payment rules and compliance checks. Withdrawal approval requires completed identity verification. Withdrawals can be sent only to payment accounts that belong to the verified account holder. Transfers to third parties are prohibited. Internal transfers between clients are also banned.

Where withdrawal methods differ from deposit methods, additional checks may apply. The operator may request extra documents related to the source of funds, payment ownership, or transaction history.

A wagering requirement applies to withdrawals. Before a withdrawal request, at least 70% of the deposited amount must be wagered. The platform may apply further controls based on fraud indicators or risk profiles.

Maximum payout for a single bet equals the equivalent of 1,000,000 USD in the account currency. The gaming account currency for India is typically INR, and conversion rules may apply for limit calculations.

Bets are accepted based on the published list of events and odds. Odds, handicaps, totals, maximum stake limits, and parlay limits may change after publication. A placed bet keeps the odds confirmed at placement time, unless void rules apply under these Terms.

Bets are accepted only up to the available account balance. Once a bet receives confirmation on the platform with a bet number, cancellation or editing is not allowed.

Connection issues do not change the bet status if the bet reached the server and received confirmation. Lost passwords do not change bet status and do not cancel payout requests.

Where an obvious error affects the odds, market, or event line due to a staff mistake or technical failure, the operator may declare the affected bet or agreement invalid and refund the stake. Obvious errors may include clearly incorrect odds, mismatched odds across related selections, or system failures that distort normal pricing.

Fraud by staff or system manipulation may also lead to bet cancellation and refund under compliance rules.

Each client is entitled to one account unless the operator grants written permission for an exception. Duplicate registration under the same person or with a linked identity signals a violation.

Use of another person’s identity for registration is prohibited. Account creation through family members or third parties to bypass limits is not permitted.

Violation may lead to account suspension, bet cancellation, and account closure based on investigation results.

Some event disruptions affect settlement rules.

If an event is postponed for more than 36 hours from the scheduled start time listed on the bet slip, bets on that event are settled at odds 1, unless sport specific rules state a different approach.

If an event stops and does not resume within 12 hours from the scheduled start time listed on the bet slip, markets with determined results at interruption time are settled based on those results, while markets that lack a determined outcome are settled at odds 1, unless sport specific rules state a different approach.

Venue changes also affect settlement:

• Neutral venue change does not change bets;
• Switching to the opponent’s venue may trigger a refund and removal from parlays;
• Switching to a different venue in the same city does not trigger a refund.

Result changes after official publication due to protest, doping rulings, or similar issues do not change the settlement. Settlement uses the result available at the time of official completion, unless sport specific rules state a different approach.

If multiple winners are declared for a tournament, bets on those winners are settled at odds 1.

Where conflicting sources publish different results with clear errors, the operator decides the final result used for settlement.

If evidence indicates a bet was placed after the outcome became known, or after a major advantage became clear in a way that undermines fairness, the operator may cancel the bet and refund the stake.

For live settlement, the operator may use internal match data. Where event results cannot be determined due to loss of broadcast or missing data sources, settlement may take place at odds 1.

Maximum combined odds in a parlay equal 2000. If the calculated odds exceed 2000, winnings are calculated as if the odds were exactly 2000, subject to the maximum payout rule.

Maximum stake per event depends on the sport and market and may change without prior notice. The operator may apply individual stake limits based on risk controls.

Dispute submissions must be sent by email to [email protected] within 10 days from the result registration date for the relevant event. Requests submitted after that period are not accepted.

Support reviews disputes with attention to fairness and transparency. A clear identification of the complainant and detailed supporting information must be provided. Financial documents that confirm bet placement or relevant payments may be required.

A response is typically issued within 30 days of submission. Complex investigations may require a longer period, and delays linked to missing client information extend the review timeline until all requested details arrive.

Calls, emails, and correspondence with support may be recorded or stored for quality control, safety, and dispute handling. Access to personal data follows the Privacy Policy.

Regulator contact should take place only where a breach of licensing obligations is suspected. Platform disputes about payouts, account blocks, or service issues should first be handled through support.

An inactive account, also described as a sleeping account, is an account with no successful deposits, no bets, and no withdrawals for 12 months.

Account maintenance remains free while the account is active. Where inactivity applies, and a positive balance exists, an administrative fee may be charged to cover administrative costs. Notification is sent to the contact details saved in the profile.

Fees begin 30 days after the first inactivity notice and continue monthly until the balance reaches 0 or account activity returns. With the first inactive fee charge, bonus campaigns and similar reward programs linked to that account may be cancelled.

The inactive account fee is charged in EUR and equals 5 EUR or the equivalent in the gaming account currency. The operator applies an internal exchange rate for conversion at the time of the charge. If the balance is below 5 EUR equivalent, the remaining balance may be deducted until the balance reaches 0.

Account reactivation occurs after a successful deposit, a bet placement, or a withdrawal request. The operator may close an inactive account after the balance reaches 0.

Use of the platform involves technology and third-party systems. The operator is not responsible for losses or damage linked to website access issues, transmission delays, communication line failures, typing errors, or data display problems.

Failures linked to third-party providers, server issues, malware attacks, or communication disruptions may affect service access. Such failures do not create a basis for compensation. Bets registered on the server remain valid even if local device errors occur.

Informational content, such as live scores or match time display, may contain inaccuracies. Independent sources should be used for confirmation.

Force majeure events may prevent obligations from being fulfilled. Examples include actions of public authorities, fire, flood, and natural disasters. Obligations remain paused for the duration of such events.

If the force majeure lasts longer than 30 calendar days, either party may terminate the agreement with 15 days’ notice. Proof may require a Chamber of Commerce document. Force majeure does not create grounds to refuse refund of remaining funds from a client’s gaming account, subject to compliance checks and legal duties.

All design elements, text, graphics, audio, video, software, source code, and platform materials are protected by copyright and proprietary rights. Rights belong to the operator or third-party owners who grant use rights.

Limited downloading or printing may be permitted for personal, non-commercial use on a single personal computer. No right to trademarks, copyrights, or know-how transfers to the client through service use.

Copying, publishing, distributing, selling, renting, modifying, damaging, or disrupting the website or any part of it is prohibited. Any interference with platform operation is not permitted.

Client obligations under these Terms cannot be assigned to another person or entity. The rights and obligations of the operator may be transferred to another entity on equal or more favourable terms for the client, and notice may not apply as a mandatory step.

Agreement termination occurs at the moment the operator confirms final settlement and closes the relationship under account status rules. Account closure may also arise based on compliance, fraud prevention, or client request, subject to outstanding checks.

For matters not covered by these Terms, the laws of Curacao apply.